At CasaBella Hotel, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard guest data.
1. Information We Collect
Personal details such as name, CNIC/Passport, phone number, email address provided during booking or check-in.
Payment details for reservations.
Basic usage data when you visit our website (cookies, browser type, location).
2. How We Use Your Information
To confirm and manage reservations.
To provide guest services during your stay.
To improve our hospitality and website experience.
To send booking confirmations, receipts, or important updates.
3. Sharing of Information
Your data is not sold or shared with third parties for marketing.
Information may only be shared with legal authorities if required by law.
4. Data Security
We use secure systems to protect your personal and payment details.
Only authorized hotel staff have access to guest records.
5. Guest Rights
You may request to update or delete your personal data from our records.
You may opt out of any promotional messages.
6. Updates to Policy
CasaBella Hotel may update this Privacy Policy when needed. Changes will be posted on our website.
Your privacy and trust are important to us — at CasaBella Hotel, your data is safe.
